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Quality & transparency

Quality information you can verify

We avoid blanket claims. Certifications and testing notes are shown on product pages when provided by the brand.

Clear product details
Brand-provided certifications (when available)
30-day refunds

Quality & policy highlights

We show what’s available per product. If a brand provides certification/testing notes, you’ll see them on the product page.

Clear product details

Information before checkout

Ingredients, pricing, and key product information are shown on each product page.

Brand-provided certifications

Shown when available

Any certifications or testing notes are displayed on product pages when provided by the brand.

30-day refunds

Refund policy

Request a refund within 30 days of delivery. See the refund policy for details.

Shipping policy

Free shipping threshold

Free standard shipping on orders over ⃁ 50. See the shipping policy for details.

Questions? Contact support

Help before you buy

If you need more information about a product, contact our support team before purchasing.

Our 6-Step Quality Process

From sourcing to shipping, every product passes through multiple quality checkpoints

01

Product information

We publish key product details (ingredients, pricing, usage) so you can make an informed decision.

02

Brand documentation (when available)

Some products may include additional documentation (e.g., certifications/testing notes) provided by the brand.

03

Manufacturing details

Manufacturing and facility claims vary by brand/product. We display these details when provided by the brand.

04

Testing notes

Testing information is shown on product pages when provided by the brand.

05

Quality Review

We keep product information clear and consistent so you can compare and choose confidently.

06

Certificate of Analysis (TBD)

COA availability can vary by brand and product. Where available, we’ll surface it in product details (TBD).

Comprehensive Testing

Every batch undergoes extensive testing across four critical areas

Identity Testing

When available, brands may provide identity verification details.

Ingredient identity

Purity Testing

When available, brands may provide contaminant screening details.

Heavy metals
Microbial

Potency Testing

When available, brands may provide potency or label-claim verification details.

Label claim accuracy

Quality Standards

We work with brands that follow recognized manufacturing standards.

GMP compliance

Certificate of Analysis

Some brands provide Certificates of Analysis (COA) from third-party laboratories. When available, these documents are linked on the product page to help you verify purity and potency claims.